Carenet Health In The News

Medical Helpline Calls Soar as COVID-19 Spreads

Carenet have seen massive increases over the last 2 weeks. The nurse lines have seen a 60% uptick in calls, and at the same time, there has been a 1,600% increase in calls about the new coronavirus worked by clinical teams.

Pandemic providing proving ground for SA telehealth firm

Seven weeks ago, Carenet Health wasn’t fielding calls about COVID-19. It was, however, expanding its capabilities and manpower long before the novel coronavirus outbreak in China turned into a pandemic.

COVID-19 on the tele-front lines: What telehealth nurses are encountering in the coronavirus battle

A telehealth VP describes the concerns and trends her team is hearing from an influx of worried patients.

Uninsured Inland Empire Residents Receive 24/7 Access to COVID-19 Medical Advice

Uninsured Inland Empire residents now have access to medical advice 24/7 through the Inland Empire COVID-19 Medline, thanks to a collaboration between Inland Empire Health Plan (IEHP), 211 Riverside and San Bernardino County, Riverside and San Bernardino County Public Health, and Carenet Health.

Mass coronavirus vaccination sites coming to San Antonio

Officials plan to vaccinate 9,000 people this week at WellMed senior centers on the South and West sides, following the efforts of a group of City councilwomen and other supporters to bring mass inoculation sites to the parts of San Antonio worst ravaged by the coronavirus.

WellMed vaccine hotline flooded with 8 million calls in first 8 days

As WellMed begins its second week offering another 9,000 doses of the Moderna vaccine to people in some of the hardest-hit parts of town, the telephone hotline that’s helping people register for an appointment continues to be overwhelmed with hundreds of thousands of calls a day.